Store Policy
Shop with Confidence!
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Please Read Our Store Policy Carefully as By clicking the “PLACE ORDER” button, you are agreeing to the terms of our policies.
At Durly, we’re committed to providing you with a Delightful, smooth and secure shopping experience. Here’s what you can expect when shopping with us:
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Guarantee Authenticity:
Yes, all items sold at Durly are 100% authentic. Rest assured we take authentication extremely seriously, you can shop with complete confidence.
Placing Your Order:
To ensure a seamless order process, please note the following:
Finding Your Perfect Look:
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- Browse Our Collection: Explore our extensive selection of clothing and accessories from top international brands. Refine your search by category, brand, size, or color to find exactly what you’re looking for.
- Add to Cart: Once you’ve found your must-have pieces, simply click the “Add to Cart” button for each item. You can review your cart at any time to make changes or remove items.
- Proceed to Checkout: When you’re ready to finalize your purchase, click the “Checkout” button.
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Securely Placing Your Order:
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- Review Your Order: Carefully review the items in your cart, including sizes, colors, and quantities. Ensure all details are accurate before proceeding.
- Shipping Information: Enter your full name, mobile number, and email address. For accurate delivery, please provide a clear and complete shipping address, including any apartment numbers or specific instructions. Double-check all information for accuracy to avoid delays.
- Review and Confirm: Once you’ve entered your shipping and payment information, carefully review all details for accuracy. Make any necessary corrections before confirming your order.
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Shipping Information:
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- Delivery Timeframes: Standard shipping typically takes 2-3 weeks. For faster delivery, consider our EXPRESS Shipping option (with additional charges).
- Shipping Costs: International shipping fees are conveniently included in the product price. However, internal shipping charges within your location may apply. These will be calculated at checkout.
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Secure Payment Options:
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- We Accept Major Credit Cards: For your convenience, Durly accepts Visa and Mastercard for a secure and hassle-free checkout experience.
- Secure Checkout: We prioritize your security. Durly uses industry-standard encryption to safeguard your information throughout the checkout process.
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Returns, Exchanges And Refunds:
Since we buy and provide your items specifically for you, According to your personal taste, the color you prefer, & the size you request.
*Unfortunately, we cannot provide returns or exchanges, or refunds.
We encourage you to carefully review product descriptions and sizing charts before placing your order.
Packaging:
All purchases comes with our Durly packaging.
Experience the Durly Difference:
We believe in offering exceptional customer service alongside the latest styles. Explore our collection today and discover your next favorite outfit!
Customer Service :
You can contact us at anytime by emailing us at – [email protected] – with your order number and name.
Please get in touch if you have questions or concerns about your order.
Thank you for choosing Durly! We appreciate your trust and look forward to providing you with a fantastic shopping experience.